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Frequently Asked Questions
For a list of frequently asked questions and our answers, please visit our FAQ.
Question about your order?
Before you contact us with a question about an order, shipment, or payment, know that BookScouter.com is simply a price comparison site. We do not buy or sell books directly, and therefore do not manage the handling of shipments of or payments for your books. You would have used our site to identify a vendor and completed your transaction on the vendor’s website.
In most cases you would have received a confirmation email, or set up an account when selling to one of our vendors. Please refer to your email inbox for information on how to contact the specific vendor you sold your books to. Otherwise, you can view a list of all vendors featured on BookScouter.com at vendors to see if a name or logo appears familiar.